MORE THAN JUST A CLINIC

Our Passion for Gold-Standard Veterinary Care

A Hospital Built Just for

Yeppoon Pets

Quality Veterinary Care Centre is a purpose-built, family-owned veterinary hospital in Yeppoon. We were designed from the ground up to give local pets hospital-level care in a place that feels calm, friendly and genuinely caring.

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Local, Independent, and Here When It Matters

We are not part of a corporate chain. We are a true veterinary hospital with our own team, our own standards and 24/7 emergency care. When something goes wrong at night or on the weekend, you are not sent somewhere else - you come straight to us.

Gold-Standard Care, Without the Jargon

From routine check-ups to complex surgery, our focus is simple: do what is best for your pet, and explain it clearly. We use modern monitoring, individual IV fluids and careful recovery protocols as standard, not extras. It is the level of care we want for our own pets, so it is what we give to yours.

Our Unwavering Commitment to Quality Veterinary Care

Choosing a veterinary practice is one of the most important decisions you make for your furry, scaled, or feathered family member. At Quality Veterinary Care Centre (QVCC), our name is not just a title; it is our unwavering commitment to delivering gold-standard veterinary care, supported by genuine passion, advanced technology, and a dedicated, compassionate team.

We are a purpose-built Veterinary Hospital located in the heart of Yeppoon, Central Queensland. Since opening our doors, our mission has been to provide the local community and indeed all of Central Queensland with access to specialist-level facilities and comprehensive, all-hours emergency care that consistently goes the extra mile. We don't just treat symptoms; we treat your pet as if they were our own.

THE QVCC DIFFERENCE IN ACTION

Our philosophy is built upon several core principles that set us apart, ensuring that your pet receives consistent, personalised, and high-quality attention at every visit.

Independent Care Focused Purely on Your Pet

In an era where many veterinary practices are acquired by large corporations, QVCC stands proudly as an independent, family-owned hospital. This distinction is fundamental to how we operate:

Personalised Care: Being independent means we have the autonomy to focus entirely on what is best for your pet and your family, without external corporate mandates. This ensures a truly personalised approach to treatment and preventative health.
Continuous Relationships: Our team is stable and deeply invested in the local community. We build lasting relationships with our clients and patients, providing continuous care from puppyhood through to palliative support.
Investment in Quality: All our investment decisions, from the state-of-the-art diagnostic equipment to the on-site crèche for our staff, are made with one goal in mind: raising the standard of care available right here in Yeppoon.

24/7 Emergency Service, Managed In-House

Our commitment to being a true Veterinary Hospital means we are always ready. Our emergency line is not routed through a third-party service; it is managed by our in-house nurses who can triage your call and coordinate care directly.

Available 365 Days a Year: We provide essential 24-hour emergency care, 7 days a week, 365 days a year. If you call, a qualified team member will be available to respond and coordinate seeing your pet within 30 minutes.
Ready for Critical Care: Our hospital status means we have dedicated wards, an Intensive Care Unit (ICU), advanced anaesthetic monitoring, and in-house diagnostics (like our extensive laboratory) ready to support critical and complex cases immediately.

Collaboration for Specialist Excellence

We believe you shouldn't have to travel hundreds of kilometres to access advanced veterinary expertise. We actively work to bring specialist care right to our doors.

Visiting Specialists: We host regular visits from highly experienced specialists, including orthopaedic surgeons and advanced soft tissue surgeons from as far as Darwin and the Sunshine Coast, as well as internal medicine specialists.
University-Level Expertise: The specialists we partner with are chosen because they have extensive experience, often gained from working within university environments. This ensures they are constantly up-to-date with the latest treatment options and research, providing the highest level of care and clear, educational communication with our clients.
On-Site Residence: The presence of our on-site team residence makes these specialist visits possible and convenient, allowing us to manage complex procedures right here in our hospital.

OUR INVESTMENT IN SAFETY, DIAGNOSIS, AND COMFORT

Quality care is impossible without quality infrastructure. Our 500m² purpose-built facility reflects our deep commitment to patient safety and superior diagnostics.

Advanced Diagnostics at Your Doorstep: We ensure rapid diagnosis through our extensive in-house laboratory. For more complex cases, we provide access to CT and MRI imaging by utilising local human medical facilities after hours. Results are interpreted by specialist teams overseas, often with a turnaround time of just four hours, allowing for rapid and accurate treatment planning.
Patient-Centric Design: Every aspect of our hospital is designed for the comfort and safety of your pet, from our separate dog and cat wards and a dedicated isolation unit to our non-clinical Quiet Room for respectful end-of-life care. This meticulous attention to detail defines the quality of our care.
Superior Preventative Products: We only stock products that we have thoroughly screened and used ourselves. Our team is trained to consult fully on our range of foods, prescription diets, and superior parasite preventatives (such as the yearly flea/tick and heartworm injections), ensuring your pet receives the most reliable and safest coverage available.

INVESTING IN OUR PEOPLE FOR BETTER PATIENT OUTCOMES

We believe that a well-supported, focused, and happy team delivers the best possible care to your pets. Our commitment to our staff is a direct investment in the quality of service you receive.

Supportive Team Environment: We focus heavily on team building, regular meetings, and providing a culture of mutual support. This internal strength allows our team to fully support our clients and patients.
The On-Site Crèche: Our unique on-site crèche facility allows team members with young children to continue their dedicated professional work knowing their little ones are nearby and cared for. This commitment to staff wellbeing reflects the compassion that is central to our hospital’s identity.
Continuous Education: We ensure our veterinary and nursing teams receive continuous training on products, procedures, and specialist referrals, making sure we remain leaders in modern veterinary medicine in Central Queensland.

OUR COMMUNITY COMMITMENT

We are dedicated to supporting the community that supports us. We have initiated a program to support a different local or national charity on a monthly or bi-monthly basis, starting with Sophie's Legacy. We believe in giving back and extending our care beyond the walls of our hospital.

If you see your pet as family, you will fit in very well here.

OUR HISTORY

A Vision 20 Years in the Making

The establishment of QVCC was not an overnight decision but the culmination of a two-decade-long vision to bring a high-level hospital facility to Yeppoon. The land for the hospital was purchased approximately many years ago by the owner's family, specifically with the future goal of creating a comprehensive veterinary facility.

Owner and lead veterinarian, Veronica Cech, grew up in Yeppoon and always had a love for animals, driven by the desire to be a vet. The development of QVCC was deeply personal, starting while she was still in vet school. The hospital opened its doors in 2021, successfully fulfilling the long-held vision of providing the local area with an independent, dedicated, and purpose-built centre for quality veterinary care.