QUALITY VETERINARY CARE FACILITIES IN YEPPOON

A Modern, Purpose-Built Vet Hospital for Gold-Standard Pet Care

Quality Veterinary Care Centre (QVCC) is not simply a clinic; it is a purpose-built Veterinary Hospital designed from first principles to deliver the most advanced, safest, and most compassionate care available in Central Queensland.

Spanning 500m², our Yeppoon hospital features dedicated surgical, dental, and intensive care units, ensuring that whether your pet is in for a routine check-up or a life-saving emergency, they are always safe, comfortable, and under the watchful eye of our expert team. This investment in our facility is our guarantee of gold-standard care.

You will be able to see it all in our walk-through video, but here is a simple overview of the spaces that work together to care for your pet.

A Vet Hospital Designed for Peace of Mind

At QVCC, we operate as a full-service Veterinary Hospital. This is a crucial distinction that means we are equipped and staffed to provide both routine wellness and critical emergency care. Our entire facility was designed from the ground up to support this comprehensive model, focusing on patient flow, hygiene, and immediate access to advanced care.

OUR YEPPOON VET HOSPITAL AT A GLANCE

Dedicated, Stress-Reducing Consulting and Waiting Spaces

A bright, welcoming reception with room to spread out so pets are not on top of each other. There are both indoor and outdoor waiting options, and we use separate spaces for different pet types where possible, quieter corners for cats and small pets, and more open areas for dogs, to help keep stress levels down. If your pet is particularly nervous, our team can settle you straight into a consult room or arrange for you to wait outside or in the car until the vet is ready.

Consultation rooms

Private rooms where our vets and nurses take the time to examine your pet, talk through concerns and plan the next steps with you. There are four consultation rooms, including a cat-only room positioned away from the busiest areas. Each room is designed so that larger dogs, prams and family members can all fit comfortably.

Triage and emergency bay

A dedicated area close to the front of the hospital where our team can quickly assess sick or injured pets as soon as they arrive, start oxygen or IV fluids and swiftly initiate treatment. During normal hours and after-hours, emergencies are triaged and seen in order of urgency, with no pet turned away.

Dedicated dental suite and ward

A separate dental room is vital for superior patient care. It features a dental X-ray, an ultrasonic scaler, a high-speed drill, and a polisher, plus its own bank of cages forming a dedicated Dental Ward. Keeping dentistry in its own space reduces infection risk. Dental patients stay in this area for the day rather than sharing wards with surgical patients, which helps keep bacteria from dental procedures away from other recovering patients. This set-up makes dental work smoother, safer and more thorough.

Central treatment area

The “engine room of care” of the hospital is the hub where our Team Consulting model comes together, where blood tests, bandage changes, IV medications, and many day procedures take place. This large preparation and treatment area includes dedicated recovery cages so patients waking from anaesthesia are always in full view of the team. It is set up as an intensive care space too, with oxygen, monitoring and IV equipment ready to go when needed.

Two surgical theatres

We utilise separate, fully equipped operating theatres, including one set up for more complex and orthopaedic surgery. This investment in space and equipment is a key part of our commitment to patient safety:

Plumbed-in oxygen to every theatre and key areas in the hospital, so lifesaving oxygen is instantly available without chasing cylinders.
Advanced Anaesthesia: Modern anaesthetic machines and active scavenging systems keep both patients and staff safe by mechanically removing anaesthetic gas byproducts.

Continuous Monitoring: Every patient’s anaesthesia is closely monitored, tracking blood pressure, ECG, oxygen, carbon dioxide (capnography), heart rate and temperature.

Specialist Support Features: Our advanced theatre includes heated surgical tables, bright theatre lighting, electrocautery and suction to support complex orthopaedic and soft-tissue procedures.

RAPID DIAGNOSTICS AND IMAGING

Fast answers lead to faster, more effective treatment. We have invested heavily in on-site diagnostic tools.

Imaging and Diagnostics: A fully equipped imaging room with digital X-ray, ultrasound and endoscopy available on site.
Advanced Imaging Access: For more advanced imaging, such as CT or MRI, we work with visiting specialists and local human medical facilities. This means many of these high-level tests can still be arranged through the hospital, saving you long trips to distant referral centres where possible, and providing results in as little as four hours.
In-House Laboratory: Blood and urine machines on site so we can quickly check organ function, hydration, infection and more. Rapid results are especially important in emergencies, before anaesthetics and for older or unwell pets. Pre-anaesthetic blood tests are offered for all patients going under anaesthesia to help identify hidden risks and tailor their care.

COMFORT AND CONTINUOUS MONITORING

Every detail of our ward and recovery areas is designed to promote a calm, swift recovery.

Dedicated Hospital Kitchen (Food Preparation Area): A separate food preparation area for hospital patients, where individual meals are prepared. This space allows us to manage prescription diets, special feeding plans, syringe feeds and nutritional support for unwell pets in a clean, organised environment.
Hospital Wards for Dogs and Cats: We maintain fully separate dog and cat wards to keep noise and smells to a minimum, helping reduce stress.
- The dog ward includes spaces suitable for both large and small dogs, with comfortable runs and cages.
- The cat ward is located in one of the quietest parts of the hospital, away from barking and high foot traffic.
- All inpatients are checked frequently throughout the day, with their records and treatment plans close at hand.
Isolation and Wildlife Ward: A dedicated isolation and wildlife ward for infectious or high-risk cases, as well as injured wildlife. This area is set up so patients can be treated safely away from the general wards, with strict hygiene protocols in place to help protect every animal in the hospital.

SUPPORTING WELLNESS AND DIFFICULT MOMENTS

Quiet Room for Difficult Moments

A more home-like room set aside for palliative care discussions and euthanasia, away from the busy parts of the hospital. Families can come and go through a discreet entrance close to this room, with the option to avoid the main waiting area altogether. The space is designed to give privacy, time and comfort for saying goodbye.

Grooming and Wellness Areas

Grooming and Bathing Room: A dedicated grooming and bathing space with its own facilities, used for bath and towel-dry services, nail clipping and grooming-related procedures. This helps keep wet pets and grooming activity out of the main clinical areas.
Rehabilitation and Physio Area: Space and equipment for post-operative rehabilitation, arthritis management and tailored exercise plans. This includes areas for electromuscle stimulation (EMS) sessions and structured movement exercises, with owners provided with home-care guides to continue rehab between visits.
Outdoor Yard and Exercise Area: A secure outdoor yard where hospital patients can be exercised and toileted safely. This allows dogs to stretch their legs, get some fresh air and maintain more normal routines during longer stays, under the supervision of the nursing team.

INVESTING IN OUR TEAM, INVESTING IN YOUR PET

A supported, well-trained team is a big part of why the hospital runs smoothly and why pets receive consistent care. Our facility reflects this commitment

On-Site Crèche Facility: This unique amenity allows our team to focus on the care of your pet, knowing their children are close by and safe, reflecting our deep commitment to staff well-being and a compassionate workplace culture.

Team Residence and Training: A team residence within the building allows vets and our visiting specialists to stay overnight when required, helping support after-hours and intensive care. We also have dedicated training and meeting rooms for ongoing education, ensuring our staff remains at the forefront of veterinary medicine.

Pharmacy: A well-stocked pharmacy within the hospital, so most medications can be dispensed on the spot. Our team focuses on evidence-based treatments and preventatives rather than generic pet-shop options.

Puppy Preschool and Training Space: An area that can be used for small-group puppy preschool, basic training and education sessions. Classes are kept to a manageable size so puppies can socialise safely and become familiar with the clinic in a positive setting.

PARKING AND EASY ACCESS

A large on-site car park with full disabled access into the hospital, including client amenities designed with accessibility in mind. There is room to help nervous or mobility-impaired pets in and out of the car, and owners can call from the car park if they would prefer to be brought straight through to a consult or the quiet room.

All of these areas are connected so that when your pet moves from consult to imaging, to surgery or recovery, they are always close to the team and never “out of sight, out of mind.”