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Our team is a passionate family of highly qualified, experienced, and deeply caring professionals who are dedicated to delivering the gold standard of veterinary medicine. We understand that compassion and skill go hand-in-hand, which is why we invest heavily in continuous training, a supportive work culture, and unique staff benefits, ensuring that the people caring for your pet are the best in Central Queensland.
OUR TEAM
The Heart of Quality Veterinary Care Centre
At Quality Veterinary Care Centre (QVCC), our greatest asset is our people.
MORE THAN JUST A TEAM: A COMMITMENT TO EXCELLENCE
Our belief is simple: by looking after our team, they are empowered to look after your beloved pets to the highest possible standard. Every member, from our veterinarians to our nurses and support staff, shares the QVCC passion for quality and going the extra mile.
Investing in Knowledge and Expertise
We are committed to continuous learning, ensuring our team remains at the forefront of modern veterinary medicine:
- Ongoing Training: We invest heavily in frequent, ongoing professional development, workshops, and team meetings. This ensures our team is always up-to-date with the latest research, surgical techniques, diagnostic technology, and product knowledge.
- Team Consulting Model: Our culture promotes open communication and mutual support. Our unique Team Consulting Model (where every patient is assessed by a nurse and a vet) exemplifies this, ensuring a collaborative approach to every patient's care.
- Specialist Collaboration: Regular interaction with our visiting specialists (Orthopaedic, Soft Tissue, and Internal Medicine) provides invaluable continuous education and mentorship opportunities for our in-house team.
Investing in Wellbeing and Support
A happy, focused team delivers superior patient care. We provide unique support structures that reflect our compassionate, family-owned philosophy:
- The On-Site Crèche: Our unique on-site crèche facility is a testament to our family-focused values. It allows team members with young children to continue their dedicated professional work, knowing their little ones are nearby and safe. This support enables our staff to focus completely on providing quality care to your pets.
- Team Lounge and Support: We provide a dedicated staff room, affectionately called the "Team Lounge," for breaks and team building. This commitment to internal support allows our professionals to thrive in a high-pressure environment.
- Team Residence Access: Our on-site residence supports the team by providing accommodation for staff when required for critical overnight patient care, ensuring uninterrupted monitoring of the sickest animals.
